Questions about importing ME2 files into ME3
EA has released a Q&A on importing Mass Effect game saves into ME3 - it's what you'd expect but it never hurts to have these things clearly outlined to reduce any confusion or manage unreasonable expectations.
What do I need to import my Shepherd into Mass Effect 3?
You must have completed the game in your Mass Effect 2 save file in order to import it into Mass Effect 3.
Can you import a save file from Mass Effect into Mass Effect 3?
No, Mass Effect 3 cannot import a save file from Mass Effect (1). You will need a completed save file from Mass Effect 2. Otherwise, Mass Effect 3 will prompt you to select choices from ME and ME2 when you create a new game.
If Shepherd died in the ending of Mass Effect 2, will I be able to use that save file for Mass Effect 3?
Nope! You need a save file where Shepherd survives the ending of Mass Effect 2.
Will I be able to make changes to my Shepherd when I import?
You will be given the option to alter the appearance of Shepherd, and you will be able to change class (i.e. Soldier to Adept) as well.
NOTE: Some ME2 saves will not be able to import the face-file of your Shepherd. You will need to re-create the appearance when importing the file.
Will I be able to import a save file from Steam into Mass Effect 3?
Some customers are concerned that their Mass Effect 2 save files from the Steam version for the game will not work in Mass Effect 3, which requires Origin. Do not worry, any complete Mass Effect 2 save file can be imported into Mass Effect 3.
I cannot import my save game on X360
